Lockly Smart Lock Manual: A Comprehensive Guide
This manual provides detailed instructions for Lockly smart locks, covering installation, operation, troubleshooting, and access management. Explore PDF downloads and online resources!
Lockly smart locks redefine home security with keyless entry, utilizing fingerprint technology, PIN codes, and smartphone access. This guide details setup, operation, and troubleshooting for models like Secure Pro, Plus, and Secure. Enjoy enhanced convenience and control, eliminating traditional keys while maintaining robust protection for your home. Explore the future of secure living!
Understanding Lockly Models
Lockly offers a range of smart locks to suit diverse needs. The Secure Pro boasts Wi-Fi connectivity and voice assistant integration. Secure Plus provides Bluetooth access and a keypad. The standard Secure model delivers core smart lock functionality. Each model features fingerprint recognition and physical key override for versatile access control.
Lockly Secure Pro
The Lockly Secure Pro is a Wi-Fi enabled smart lock offering remote access and control. It integrates seamlessly with voice assistants for hands-free operation. Featuring a 3D fingerprint sensor, PIN Genie keypad, and physical key override, it provides multiple unlocking methods for enhanced security and convenience.
Lockly Secure Plus
The Lockly Secure Plus is a Bluetooth smart lock offering keyless entry via fingerprint, PIN code, or smartphone app. It boasts a 3D biometric fingerprint sensor and auto-lock functionality for added security. This model provides convenient access control without requiring a Wi-Fi connection.
Lockly Secure
The Lockly Secure deadbolt edition offers keyless convenience with fingerprint scanning, PIN code entry, and smartphone Bluetooth access; This smart lock prioritizes security and ease of use, providing a reliable alternative to traditional keys. Download the user manual for detailed setup and operation instructions.
Initial Setup and Installation
Proper installation is crucial for optimal Lockly smart lock performance. Begin by carefully checking all package contents against the included list. Follow the provided installation manual for step-by-step guidance on installing the lock body and connecting the interior assembly, ensuring secure and reliable operation.
Checking Package Contents
Before starting installation, verify all components are present. Your Lockly package should include the lock body, interior assembly, mounting hardware, keys, and relevant manuals. Confirming all parts are accounted for prevents delays and ensures a smooth, successful installation process. Refer to the included documentation for a detailed list.
Installing the Lock Body
Begin by removing your existing deadbolt. Then, install the Lockly lock body, ensuring it fits securely within the door’s opening. Align the latch and strike plate correctly for smooth operation. Tighten all screws firmly, but avoid over-tightening, which could damage the door or lock mechanism.
Connecting the Interior Assembly
Carefully connect the interior assembly to the lock body, aligning the connector cable. Ensure a secure connection to enable fingerprint scanning, keypad functionality, and Bluetooth communication. Gently push the assembly into place until it clicks, confirming a proper fit. Test the interior components before final installation.
Unlocking Methods
Lockly smart locks offer versatile access! Unlock via stored access codes, Bluetooth-enabled smartphones, or the included physical key. With the Secure Link Wi-Fi Hub, voice control becomes available. The 3D biometric fingerprint sensor provides secure and convenient keyless entry for authorized users.
Fingerprint Access
Lockly utilizes a 3D biometric fingerprint sensor for enhanced security and convenience. Adding fingerprints allows keyless entry for authorized users. The sensor quickly recognizes registered prints, granting access. Troubleshooting tips address potential issues, ensuring reliable fingerprint identification and a seamless unlocking experience.
PIN Code Entry
Lockly smart locks offer PIN code access as a convenient alternative to keys and fingerprints. Users can generate unique access codes within the Lockly app, managing length and validity. The PIN Genie® keypad prevents shoulder surfing, ensuring secure entry. Easily add, delete, or modify PIN codes as needed.
Smartphone Bluetooth Access
Unlock your Lockly smart lock effortlessly using Bluetooth via the Lockly app on your smartphone. Ensure Bluetooth is enabled on your device and you’re within range of the lock. This method provides keyless entry and convenient control. Pairing is simple through the app’s guided setup process.
Physical Key Override

Your Lockly smart lock includes a traditional key override for situations where electronic access isn’t possible, like battery failure or technical issues. The physical key provides a reliable backup unlocking method. Keep the key in a secure, accessible location separate from the lock itself for emergency access.
Managing Access Codes
Lockly allows convenient control over who enters your home. Easily add, delete, or modify access codes via the Lockly app. Create unique PINs for family, guests, or service providers. Utilize temporary codes for limited-time access, enhancing your home’s security and providing flexible entry management options.
Adding New Access Codes
To add a new access code, open the Lockly app and navigate to the ‘Access Codes’ section. Select ‘Add Code’ and choose a code type – permanent or temporary. Input your desired PIN, set the validity period if applicable, and save. The new code is now active for unlocking!
Deleting Existing Access Codes
Within the Lockly app, access the ‘Access Codes’ menu to manage existing PINs. Select the code you wish to remove and choose the ‘Delete’ option. Confirm your decision to permanently deactivate that access code. Regularly review and remove unused codes for enhanced security.

Temporary Access Codes

Lockly allows creating temporary PIN codes with scheduled access. Define a start and end date/time for limited-duration entry. This feature is ideal for guests, service providers, or rentals, automatically deactivating the code upon expiration, enhancing your home’s security without permanent changes.
Fingerprint Management
Lockly’s 3D fingerprint sensor offers secure and convenient access. Easily add authorized users’ fingerprints via the Lockly app. Manage stored prints, deleting those no longer needed. Troubleshooting tips address sensor issues, ensuring reliable biometric entry. Prioritize fingerprint security for keyless convenience.
Adding Fingerprints
To add fingerprints, open the Lockly app and navigate to the fingerprint management section. Follow the on-screen prompts to scan each user’s fingerprint multiple times for optimal recognition. Ensure clean, dry fingers for accurate capture. Store multiple fingerprints per user for increased reliability.
Deleting Fingerprints
Within the Lockly app, access the fingerprint management area to remove stored fingerprints. Select the fingerprint you wish to delete and confirm your choice. This process instantly revokes access for that individual. Regularly review and delete unused fingerprints to maintain optimal security and system performance.
Fingerprint Sensor Troubleshooting
If the fingerprint sensor isn’t reading correctly, ensure your finger is clean and dry. Try re-registering the fingerprint, applying varied pressure. Check for debris on the sensor surface. If issues persist, a factory reset might resolve software glitches. Contact Lockly support for hardware concerns.
Secure Link Wi-Fi Hub Configuration
The Secure Link Wi-Fi Hub enables remote access and voice assistant integration. Connect the hub to your Wi-Fi network via the Lockly app. Ensure a stable connection for reliable remote control and notifications. This hub unlocks features like remote unlocking and activity monitoring.
Connecting to Wi-Fi
To connect your Lockly hub to Wi-Fi, open the Lockly app and navigate to the hub settings. Select your network and enter the password. A successful connection enables remote access and features. Ensure your hub is within range of your router for optimal performance and stability.

Remote Access Features
With the Secure Link Wi-Fi Hub, remotely lock or unlock your door, manage access codes, and receive real-time notifications via the Lockly app. Monitor activity logs and grant temporary access to guests from anywhere, enhancing security and convenience for your home or property.
Voice Assistant Integration
Lockly smart locks seamlessly integrate with popular voice assistants, allowing hands-free control. Lock or unlock your door using simple voice commands through devices like Amazon Alexa or Google Assistant, adding an extra layer of convenience and accessibility to your smart home ecosystem.
Battery Management
Lockly smart locks utilize standard batteries for power. Regularly monitor battery levels via the Lockly app to receive low battery notifications. In emergencies, a jump start feature provides temporary power. Ensure correct battery type replacement for optimal performance and continued secure access to your home.

Battery Type and Replacement
Lockly smart locks typically require AA batteries for operation; however, confirm your specific model’s requirements. When replacing, use high-quality alkaline batteries for extended life. Ensure proper polarity during installation. Low battery warnings appear in the app, prompting timely replacement to maintain security and functionality.
Low Battery Notifications
Lockly provides timely low battery alerts via the smartphone app, ensuring uninterrupted operation. Notifications appear when battery levels are critically low, allowing ample time for replacement. Consistent monitoring prevents unexpected lockouts and maintains security. Heed these warnings promptly to avoid operational issues and ensure reliable access.

Emergency Jump Start
Lockly smart locks offer an emergency jump start feature using 9V batteries. This provides temporary power if the primary batteries are depleted, enabling unlocking. Locate the jump start port, apply the 9V battery, and operate the lock. This feature is a crucial backup for maintaining access during battery failures.
Troubleshooting Common Issues
Common issues include a lock not responding, Bluetooth connectivity problems, or an offline Wi-Fi Hub. For unresponsive locks, check batteries or attempt a jump start. Bluetooth issues may require re-pairing. A disconnected Hub needs a network check. Refer to the manual for detailed solutions and support resources.
Lock Not Responding

If your Lockly isn’t responding, first verify sufficient battery power. Attempt an emergency jump start using a 9V battery. Ensure the interior assembly is correctly connected. If problems persist, consult the user manual for a factory reset procedure or contact Lockly customer support for assistance.
Bluetooth Connectivity Problems
Experiencing Bluetooth issues? Ensure Bluetooth is enabled on your smartphone and that you’re within range of the Lockly smart lock. Try restarting the Lockly app and your phone. If the problem continues, re-pair the lock with your smartphone following the instructions in the user manual.
Wi-Fi Hub Offline
If your Secure Link Wi-Fi Hub is offline, verify its power connection and internet access. Restart the hub and your router. Check the Lockly app for firmware updates. Ensure the hub is within Wi-Fi range. Consult the manual for troubleshooting steps if connectivity persists.
Factory Reset Procedures
A factory reset restores your Lockly to its original settings, erasing all codes and fingerprints. This is useful for troubleshooting or transferring ownership. Refer to the user manual for specific button sequences. Afterwards, you’ll need to re-pair the lock with your smartphone and re-add all users.
Resetting to Default Settings
To reset your Lockly, consult the user manual for the precise button combination – it varies by model. This process clears all user data, including fingerprints and access codes. Following a reset, you must re-establish Bluetooth connectivity and completely reconfigure your lock’s settings via the Lockly app.
Re-Pairing with Smartphone
After a factory reset, or if experiencing Bluetooth issues, re-pairing is essential. Open the Lockly app, navigate to device settings, and initiate the pairing process. Ensure Bluetooth is enabled on your smartphone and the lock is in pairing mode, as detailed in the user manual for optimal connection.
Safe Mode Operation
Lockly’s Safe Mode allows basic functionality if the lock encounters software glitches. This mode typically enables unlocking via the physical key or a pre-set master code, bypassing complex settings. Consult the user manual for specific instructions on activating and utilizing Safe Mode for continued access.
Downloading the Lockly App
Access and control your Lockly smart lock via the dedicated mobile app! Download the Lockly app for iOS devices through the Apple App Store, or for Android phones via the Google Play Store. The app enables remote management, code adjustments, and fingerprint enrollment.
iOS App Download
For Apple device users, the Lockly app is readily available on the Apple App Store. Simply search for “Lockly” within the store and download the application to your iPhone or iPad. Ensure your device meets the minimum system requirements for optimal performance and functionality.
Android App Download
Android users can easily download the Lockly app from the Google Play Store. Search for “Lockly” within the Play Store on your Android smartphone or tablet. Verify compatibility with your device’s operating system version before installing to guarantee a smooth and reliable user experience.
Lockly Smart Lock Specifications
Lockly smart locks boast robust features including 3D fingerprint sensors, PIN Genie keypads, and Bluetooth connectivity. Models like Secure Pro offer Wi-Fi integration. Dimensions vary by model, with standard deadbolt compatibility. Battery life typically ranges from 6-12 months, depending on usage.
Warranty Information
Lockly smart locks are covered by a limited warranty against manufacturing defects. The standard warranty period is typically one year from the date of purchase. This warranty doesn’t cover damage from misuse, improper installation, or unauthorized modifications. Proof of purchase is required for all warranty claims.

Customer Support and Resources
Lockly offers extensive customer support through its official website, featuring a detailed FAQ section addressing common issues. For personalized assistance, users can directly contact support via email or phone. Additional resources, including user manuals and troubleshooting guides, are readily available online.
Lockly Website
The official Lockly website, Lockly.com, serves as a central hub for product information, support documentation, and the online store. Users can find detailed manuals, PDF downloads, and FAQ sections. Explore the ‘Shop Now’ button for purchasing additional Lockly smart lock products and accessories.
FAQ Section
Lockly’s FAQ section addresses common user inquiries regarding installation, fingerprint management, access code creation, and troubleshooting connectivity issues. Find solutions for problems like a non-responsive lock or a malfunctioning Wi-Fi hub. The FAQ provides quick answers to frequently asked questions about your smart lock.
Contacting Support
For personalized assistance with your Lockly smart lock, visit the official Lockly website for comprehensive support resources. Direct contact options are also available through their customer service channels. Reach out for help with installation, troubleshooting, or any operational questions you may encounter with your device.
